Case Study: More Safety and Efficiency at Schnellecke Logistics – Nordwalde
“Since we started working with Sentics, truck loading has become significantly smoother. We’ve had zero damages, full visibility of what’s happening, and a clear improvement in safety – all without adding any workload for my team. We detect violations instantly, can clearly prove complaints, and the visual cues work great – regardless of language or experience.” — Karsten Kramer, Site Manager Nordwalde
On resolving damage claims transparently
“We had 20 complaints – only one was on us. Thanks to the system, we could clearly prove that we weren’t responsible for the others.”
Karsten Kramer
Table of Contents
Schnellecke is a logistics service provider specialising in automotive, industrial and consumer goods logistics. The company focuses on process optimisation, risk minimisation and the highest safety standards at all locations.
Kiril Schwedow & Karsten Kramer at Schnellecke Logistics.
The challenge
At the Nordwalde site, Schnellecke regularly faced the following challenges during truck loading and unloading:
- Frequent complaints and damaged goods
- Unclear evidence of when and where damage occurred
- High process complexity due to changing personnel, language barriers, and chaotic loading zones
- Difficulty raising awareness of safety rules among staff
These issues led to delays, safety risks, and unnecessary costs.
The Solution
With the implementation of the Sentics system, safety becomes not only measurable in real time but also economically tangible. Through complete documentation, automated analysis of safety-related metrics, and clearly assigned responsibilities, violations are instantly detected and resolved. At the same time, complaint costs drop to €0 thanks to full transparency in loading and unloading processes – without adding extra effort for operational staff.
Key features at a glance:
- Real-time safety overview via dashboard: The dashboard shows in real time whether safety vests are worn and enables fast, data-driven responses to violations.
- Live tracking of people and vehicles: The system anonymously tracks all indoor and outdoor movements and visualizes them on a digital twin – live and privacy-compliant.
- Automated documentation of loading and unloading: Every process is automatically time-stamped and documented with photo evidence. This ensures complaints are clearly traceable – internally and externally.
- A learning system that drives continuous improvement: Sentics identifies recurring violations, danger zones, and bottlenecks, and provides data-driven recommendations. Each loading process becomes safer and more efficient.
Implementation
The system was integrated without interrupting operations. Loading zones were mapped, the camera system was configured in compliance with data protection regulations, and the Sentics AI took over real-time detection of rule violations and the triggering of corresponding alerts – without the need for manual supervision.
Measurable Results
- Safety vest usage increased from 60% to 89%
- Wheel chock usage rose from 30% to 80%
- Significant improvement in safety distances between drivers and forklifts
- Optimized loading times thanks to proactive warnings
- Smarter decisions enabled by data-driven safety dashboards
- €0 in claim costs thanks to fully documented and audit-proof loading/unloading processes
Conclusion
The collaboration between Schnellecke Logistics and Sentics in Nordwalde demonstrates how digital safety systems in logistics can lead to transparent processes, measurable cost savings, and improved employee protection. A best-practice example for the future of industrial safety culture.
“Sentics is a very practical tool – fast, transparent, and easy to use. You immediately see what happened, what went well, and what didn’t. That’s incredibly helpful – both internally and externally.” — Karsten Kramer, Site Manager Nordwalde
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